Special check-in instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Fees
- Fee for cooked-to-order breakfast: approximately MXN 200 to 400 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
On-site payments
Visa, Debit cards not accepted, Cash, American Express, Mastercard, MXN
Property Facilities
- Beach
- Beach nearby
- Boutique property
- Breakfast available (surcharge)
- Cashless transactions are available
- Caters to adults only
- Coffee/tea in common areas
- Couples/private dining
- Distance from property (ft) - 3
- Distance from property (meters) - 1
- Essential workers only - NO
- Events/parties not allowed
- Free parking nearby
- Free reception
- Free self parking
- Free WiFi
- Front entrance ramp
- Garden
- Laundry facilities
- LGBTQIA+ friendly
- Luggage storage
- Minimum age for COVID-19 test requirement: 18
- Minimum guest age is 18
- Mosquito nets
- Natural
- No cribs (infant beds) available
- No elevators
- No front desk
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pets not allowed
- Private picnics
- Professional property host/manager
- Proposal/romance packages available
- Romantic
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa
- Spa services on site
- Street parking
- Terrace
- Total number of rooms - 7
- Tours/ticket assistance
- Uncovered parking
- Wheelchair accessible – no
- Wine release events
- Winery
Rooms
Grand Luna Suite King
1 King Bed
Balcony with bay views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Ceiling fan
- Champagne service
- Daily housekeeping
- Digital TV service
- Free bottled water
- Free WiFi
- Hair dryer
- Hair dryer (on request)
- In-room safe
- Minibar
- Non-Smoking
- Portable fan
- Private bathroom
- Room service
- Shower only
- Smart TV
- Towels provided
- Wardrobe or closet
- Window screens
- Wireless internet access
Luna Suite Mar King
1 King Bed
Balcony with sea views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Ceiling fan
- Champagne service
- Daily housekeeping
- Digital TV service
- Free bottled water
- Free WiFi
- Hair dryer
- Hair dryer (on request)
- In-room safe
- Minibar
- Non-Smoking
- Portable fan
- Private bathroom
- Room service
- Shower only
- Smart TV
- Towels provided
- Wardrobe or closet
- Window screens
- Wireless internet access
Luna Suite Mar Queen
1 Queen Bed
Balcony with ocean views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Ceiling fan
- Champagne service
- Daily housekeeping
- Digital TV service
- Free bottled water
- Free WiFi
- Hair dryer
- Hair dryer (on request)
- In-room safe
- Minibar
- Non-Smoking
- Portable fan
- Private bathroom
- Room service
- Shower only
- Smart TV
- Towels provided
- Wardrobe or closet
- Window screens
- Wireless internet access
Luna Suite Selva Queen
1 Queen Bed
Balcony with mountain views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and a hair dryer
Practical - Safe, window screens, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony
- Bathrobes
- Bedsheets provided
- Ceiling fan
- Champagne service
- Daily housekeeping
- Digital TV service
- Free bottled water
- Free WiFi
- Hair dryer
- Hair dryer (on request)
- In-room safe
- Minibar
- Non-Smoking
- Portable fan
- Private bathroom
- Room service
- Shower only
- Smart TV
- Towels provided
- Wardrobe or closet
- Window screens
- Wireless internet access