TIPPING IN SRI LANKA

In the U.S., tipping is customary and expected for everything from lackluster to outstanding service. It is an etiquette that is ingrained in all trades, from wait staff at restaurants to our baristas, valets, cab drivers, porters, and many more trades.

The questions `when?` and `how much?` that surround tipping can leave some travelers confused, as the practice varies. This guide attempts to cover most situations that you, as a tourist, will encounter. Hopefully, using these `tips` will provide a smooth experience when interacting with locals in restaurants, bars, hotels, tour operators, and taxis.

In Sri Lanka, tipping is generally considered customary, but it is not mandatory by any means. Tipping is greatly appreciated as it shows appreciation for good service and acknowledges those working in the service industry, where salaries are modest in comparison to the US. Tips in Sri Lanka, therefore, supplement workers’ incomes. 

There may be a service charge included on your bill at a restaurant that typically ranges from 5-10%. It is pretty normal to tip for good service in restaurants, bars, and cafes in Sri Lanka, especially in the tourist areas. Tips are also appreciated in hotels and other service-oriented places where staff may not be well rewarded, like in spas and salons. 

Currency: Can I pay in U.S. dollars, or should I use the Sri Lankan Rupee? 

The currency of Sri Lanka is the Sri Lankan Rupee (LKR). US dollars are not accepted. Please be sure to have the correct currency on hand or be prepared to exchange your dollars for Sri Lankan Rupees upon arrival. Currency exchange desks can be found at the airport and many locations throughout the city.

 Restaurants, Cafes, and Bars: When should I tip? How much is customary?

Tipping in restaurants, cafes, and bars in Sri Lanka is pretty common. Sometimes the restaurants might add an automatic service charge, so be sure to double-check your bill. A 10% tip is usually expected, even if a service charge is already included. Plan to tip 10-15% when dining in a restaurant. In cafes and bars, round up your bill to the next significant amount or leave a small tip each time you order a drink. 

Hotel Staff: Who should I tip?

Tipping in hotels in Sri Lanka is ultimately at your discretion; tipping between 10-20% is a good rule of thumb, but should always be based upon the level of service you receive. A general guide is 100-200 LKR per day for porters and housekeeping. Room service is around 5% of the bill if not already included in your bill. If you are staying at a boutique hotel, you can plan to leave a tip of LKR 2000 per room, per day (that's equivalent to $10 a day).   

 Taxi Drivers: Should I tip?

Tipping taxi drivers around 10% of the total fare is a good benchmark for long journeys, especially if they help with your luggage. For shorter rides, it's easy to round up the bill or leave some change. 

Tour Guides: Should I tip?

Tipping your tour guide is highly recommended, for guides a tip of LKR 2000 per person per day, and for drivers LKR 500-1000. These tips are dependent on the quality of service and the length of the tour. 

Remember that it is perfectly okay to abstain, especially if you are not happy with the service provided. This is also true for hotel staff, however, if you should encounter a problem with the service within the hotel, we highly recommend speaking with the manager.

When paying for services in cash (which we generally recommend for services other than your hotel) remember to take your receipt. This is important for two reasons; If you leave a tip on a credit card, the person providing the service may not always get it, and if there is a discrepancy it is important to have your receipt to settle it with the manager of the establishment and to prove that you paid for the service.