Our vacation packages offer our clients a unique, fully custom approach to vacation planning. Begin with one of our suggested itineraries and customize the flights, hotels, transportation, and activities, making the package your own!
There were 6 of us travelling together and the flights and train arrangements were done well. The hotels in Prague and in Vienna were very good. However, the hotel arrangements in Budapest were so bad ...
You guys are absolutely INCREDIBLE! You made my trip so smooth and seamless. I would recommend you guys a thousand times over. Thank you soooo much!
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Everything was set up pretty great. If I had to make one suggestion it would be to maybe show a map of trusted ATMs or a list of to does before embarking on the trip, such as exchange cash to euros, what the norm is on tipping. Other than that the hotels and drivers wer...
Trip was excellent all the choices provided were perfect I just had issue with the car at Madrid Airport. Waiting for that refund
While the hotel in Paris wasn''t the best (insane amount of street noise and bus/trains shook the room constantly), the location of the hotel couldn''t be beat. Great location next to trains and buses made up for the rest. Note that the bathroom also left very little ...
Our one issue would have been to have more direct flights back from Ireland.
Iberia airline in Granada completely incompetent. Could not print all our boarding passes and lost a suitcase !
We really enjoyed the travel experience and all of the accommodations. I will be using your for my travel next year and I will be in touch. It was our wedding anniversary vacation, and we saw and explored cities to the fullest extent. It allowed us to see places and cu...
The whole trip was great, the planes were on time, the hotels were as they are described, no problems at all. I recomended this site to my son and he also had a great time in his trip.
There was just a lot of info to sort through. I’m not sure how it could be lessened, though.
We had couple of unexpected issues which were the beyond the control of tripmaster and the agents still helped us a lot. Maybe as the agent representing consumers, you can suggest British Airways to update reservation and check in system which we had an issue during che...
There was such an issue with plane delays. Luggage lost. Haven''t received it yet and I''m already home. The hotels were great. The trains were fabulous, but the chaos of not having luggage arriving in Europe was an experience
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Everything was great.
We had a great trip. The only complaints we had are minimal parking and when you do find parking it is very expensive. Minimal complaint here but the bed at the Yehs hotel in melbourne was very small but again that is minimal. otherwise, everything was flawless as far a...
I asked about canceling one of my 7 tickets so I could rebook one passenger as business class. I was told “your tickets are nonrefundable - you can’t do that. You can just buy another flight” When the war with Iran started and the airspace over Qatar closed, I boo...
I wish have the detail charge for each payment. So I could show to the property how much I paid when we have some arrangement. But I really appreciate your quick response. Also remind us to bring adapter. Some of hotel still don’t have phone charge jack. Get transport...
Loved the Prince Wakiki It''s sad that they charge a $150 fee above the package. The transfer from airport to hotel at $100 pp is way over priced. We used Uber for 3 people for $50. We booked an activity each day. The scuba in lagoon was not so great, partly b/c of...
Excellent experience from start to finish. The website was flexible and easy to work with, reasonably priced, and always available when needed. The team was accommodating and responsive, making adjustments quickly and without hassle. Everything felt customer-focused and...
The Hotels are good. the staff at the hotels were exceptional and very accommodating.
Hotel in Maui, Kaanapali Villas very nice, laid-back vibe, good restaurant Hotel in Kauai nice place, but kind of pushy to get you to do time share presentation
Please offer better flight times and or connections up front without customers having to do too many searches. So far your hotel recommendations have been great and your app is top notch!
The hotels amenities were not as expected. The price charged was way more than I could have booked on my own. Did not receive trip vouchers without having to ask many times. Poor communication over all. Included excision was stripped down to where all that was included ...
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Everyting was fine except for my hotel in Rio. The Days Inn Lapa. It is not in the best neighborhood. The accomodation was not good. I had 1 towel for 3 days even if I requested for some more. The soap and shampoo pumps are not working. I''m glad I brought my own. There...
You might have given more guidance to us regarding getting from the Lima airport to the Holiday Inn Miraflores. We weren''t sure if there was to be a driver or not. We took an Uber but were accosted by Illegal Uber drivers who were located between the official Uber pi...
The way the company followed up with me everyday, making sure I knew times, names and all the information I would need to make it an excellent vacation. Even when I had to change hotels, due to personal preference, they were helpful. They called me to make sure I got to...
I love Trilmasters & always use them
Everything went as planned, thanks to the TripMasters crew. Only few improvements required to make it more pleasant full like guides are not explaining properly. First day at sacred valley guide Arturo was rude and he was with his own agenda. At Machu Pichu, she explain...
The rental car was old and didn’t seem “as advertised” to me. There was a pic of a new Toyota Yaris but was I received was an old Mitsubishi. Other than that the accommodations were fantastic. The hotels were beautiful and more than advertised.
First flight with JetSmart was 3 hrs late. Wondering if this is a reliable company. Flight in with Delta 6 hrs late, coming back 35 hrs late!
Room selection at Planet Hollywood could have been better. We were vvery cramping the Junior Suit.
Hotel BH 93 was good hotel with good breakfast. Easy to walk or get an Uber. Transportation upon airport arrival, driver was not easily located. Needed to call Trip Masters for help. Person answered phone was very helpful! Flight from Bogota to Cartagena, I was not ...
We had a very good trip and I offer recommendations for improvement more as a courtesy than a complaint. Our outbound travel from Chicago to Mexico City was delayed on takeoff from Chicago, meaning we missed our connection in Toronto and had to spend a night there. Th...
