Our vacation packages offer our clients a unique, fully custom approach to vacation planning. Begin with one of our suggested itineraries and customize the flights, hotels, transportation, and activities, making the package your own!
It was wonderful and exceeded our expectations! We will definitely travel again with Tripmasters!
We had a great trip. The only complaints we had are minimal parking and when you do find parking it is very expensive. Minimal complaint here but the bed at the Yehs hotel in melbourne was very small but a...
Transportation to excursions could be more punctual and hot springs should state that it was at a resort pool. Description was misleading that it was a natural hot spring not man made.
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Everything was set up pretty great. If I had to make one suggestion it would be to maybe show a map of trusted ATMs or a list of to does before embarking on the trip, such as exchange cash to euros, what the norm is on tipping. Other than that the hotels and drivers wer...
We had our passports stolen and TripMasters did not fight to get our hotel refunded since we could not travel without them. They did NOT try to contact the hotel on time nor did they try to get our money back. Feeble attempt to get our money back from the hotel where ...
While the hotel in Paris wasn''t the best (insane amount of street noise and bus/trains shook the room constantly), the location of the hotel couldn''t be beat. Great location next to trains and buses made up for the rest. Note that the bathroom also left very little ...
Our one issue would have been to have more direct flights back from Ireland.
Iberia airline in Granada completely incompetent. Could not print all our boarding passes and lost a suitcase !
App was helpful except map did not work and got notifications of updates to Trip but they were not specific as to what the update was.
More information about public transportation and scams for destinations.
Everything went as planned , Swiss airlines was a disappointment. The seats in front of us went back too far and our tray tables were broken. We mentioned this to the flight attendant. All she said is that a lot of things on the plane are broken . Other than that we had...
We had couple of unexpected issues which were the beyond the control of tripmaster and the agents still helped us a lot. Maybe as the agent representing consumers, you can suggest British Airways to update reservation and check in system which we had an issue during che...
There was such an issue with plane delays. Luggage lost. Haven''t received it yet and I''m already home. The hotels were great. The trains were fabulous, but the chaos of not having luggage arriving in Europe was an experience
With our top deals to Asia and the South Pacific, you will uncover ancient empires, imperial dynasties, aboriginal cultures, and colonial history among diverse natural landscapes, exotic islands, and glittering skylines.
Everything was great.
I did not like that direct flights between Chiangmai Mai and Phuket were not offered, as they were available and I would have paid more for a direct flight. As it was, there were delays, and we spent half the day in airports. Also, the hotel room in Chiangmai Mai, at th...
I wish have the detail charge for each payment. So I could show to the property how much I paid when we have some arrangement. But I really appreciate your quick response. Also remind us to bring adapter. Some of hotel still don’t have phone charge jack. Get transport...
Booked a Hawaiian vacation thru trimesters. The resorts Prince Waikiki (HNL) and Hyatt Resort Maui were 1st class. Love the upgrade to club lounge Prince Waikiki with excellent selection of breakfast lunch and dinner throughout the day. UPGRADE well worth it!! Hyatt...
Excellent experience from start to finish. The website was flexible and easy to work with, reasonably priced, and always available when needed. The team was accommodating and responsive, making adjustments quickly and without hassle. Everything felt customer-focused and...
The Hotels are good. the staff at the hotels were exceptional and very accommodating.
Hotel in Maui, Kaanapali Villas very nice, laid-back vibe, good restaurant Hotel in Kauai nice place, but kind of pushy to get you to do time share presentation
Please offer better flight times and or connections up front without customers having to do too many searches. So far your hotel recommendations have been great and your app is top notch!
The hotels amenities were not as expected. The price charged was way more than I could have booked on my own. Did not receive trip vouchers without having to ask many times. Poor communication over all. Included excision was stripped down to where all that was included ...
More trips that consist of 3 countries. I enjoyed flying to Singapore, Malaysia and Indonesia all in one trip
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The only issue was not communicating with the transfer company in Iguazú. Everything else was perfect. Great trip and the app was really helpful. Thanks for the great trip.
You might have given more guidance to us regarding getting from the Lima airport to the Holiday Inn Miraflores. We weren''t sure if there was to be a driver or not. We took an Uber but were accosted by Illegal Uber drivers who were located between the official Uber pi...
The way the company followed up with me everyday, making sure I knew times, names and all the information I would need to make it an excellent vacation. Even when I had to change hotels, due to personal preference, they were helpful. They called me to make sure I got to...
I love Trilmasters & always use them
All our hotels worked out well, both in amenities and location. The transportation was flawless, our drivers picked us up and got us to our destination on schedule. Activities and guides were excellent. This was our third trip with TripMasters, on three different c...
Hotels were adequate, two had no hot water. Ferries have no air circulation, very hot. One ferry, Vladel- took on so much luggage that it blocked the aisle with the luggage - very dangerous. Sunset hotel is directly across from ferry so not sure why you charge for a...
Overall it was a great experience working with TripMasters! We flew with Delta Airlines from Sacramento to Belize. It was a bit long with the layover but we made the best of the situation. We stayed at Mahogany Hall in San Ignacio (Bullet Tree) and experienced amazing a...
I would use a different rental car company, we lost a half a day of our vacation because of them. Our flight was delayed, we called them ahead of time to let them know, they advised they would hold our car reservation for when we arrived that night. We arrived, the comp...
First flight with JetSmart was 3 hrs late. Wondering if this is a reliable company. Flight in with Delta 6 hrs late, coming back 35 hrs late!
Room selection at Planet Hollywood could have been better. We were vvery cramping the Junior Suit.
